Back to Handover

Support

Help using Handover, the shift job list for healthcare professionals.

Getting started

Step 1

Start a shift

After entering your name and role, tap Start shift and pick Day, Long day, Night, or On-call. You can set up ward layouts now or later.

Start shift screen with Day, Long day, Night, and On-call options

Step 2

Set up your wards (optional)

Add bays, beds, and side rooms for each ward. Layouts make adding jobs faster and give you a bed board. You can also scan a colleague's ward layout instead of building it from scratch.

Ward layout setup with numbered beds and named rooms

Step 3

Add jobs

Tap +, enter the ward, bed, and task. Mark routine or urgent, optionally set a reminder (+30m, +1h, +2h, or custom), then tap Add job.

Add a job sheet with urgency and reminder options

Step 4

Work the list

Switch between By ward (bed board) and All jobs. Tap a job to edit, swipe to delete, and use the bell for due reminders.

All jobs list with urgent and due tasks

Step 5

Hand over

Mid-shift or at the end: open Exchange → Hand over, or End shift → Hand over. Select which jobs to pass on, filter by ward if needed, then show the QR or share the link. Ward layouts can travel with the jobs.

Handover screen with selected jobs and QR code

Step 6

Take over

Exchange → Take over. Scan the QR or paste the link. Review jobs and layouts, uncheck anything you don't want, edit before merge, then add them to your list.

Review screen before merging handed-over jobs and layouts

Features

Reminders

Set reminders on jobs with +30m / +1h / +2h or a custom time. Due jobs show in the banner and the notification centre (bell). On iOS, reminders can also fire as native notifications if you allow them.

Notification centre showing due tasks

Ward layouts

Menu (···) → Manage wards to configure bays, beds, and side rooms. Layouts make capture faster, power the bed board, and can be shared alone via QR/link so a colleague can import your map without taking over a shift.

Private bed notes

On a bed page, add private notes under the title. These stay on your device only, never go in the QR, and clear when you end the shift.

Dark mode

Menu (···) → toggle dark mode. Your preference is saved locally.

Data and privacy

Everything stays on your device unless you hand over jobs. No account, no server, no cloud, no tracking.

When you hand over, ward/bed/task text travels in the QR or link (not encrypted). Bed notes, reminders, done state, and your profile are never shared.

See the full privacy policy.

Troubleshooting

The QR scanner won't open

Handover needs camera permission to scan QR codes. Go to your device Settings → Handover → Camera, and enable it. If you've denied permission, you can still paste handover links manually.

I'm not receiving reminder notifications

Go to your device Settings → Handover → Notifications, and enable them. Reminders still appear in the in-app notification centre (bell) even if OS notifications are off.

The app isn't updating

Handover is a PWA with auto-update enabled. After an update is deployed, close and reopen the app twice to see the new version.

I want to clear all data and start fresh

Go to Menu (···) → About → scroll down and tap "Clear all data". This deletes your profile, shifts, jobs, and ward layouts. This cannot be undone.

Safe use guidance

Handover is a task list, not a patient record system or clinical decision support tool.

  • Use non-identifying shorthand only. Do not include patient names, dates of birth, or hospital numbers.
  • Handover supports, and does not replace, verbal handover and clinical responsibility.
  • QR codes and links are not encrypted. Show the QR in person rather than sharing the link via messaging apps.

Need more help?

Can't find what you're looking for? Get in touch.

Email Support

Handover · Version 1.0.0

Dr. Khalid Shamiyah · O&G Trainee, Oxford University Hospitals